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CUSTOMER SERVICE & SALES REPRESENTATIVE

İş Tanımı


· Actively promote and sell company products or services to existing and prospective customers.

· Identify customer needs and recommend appropriate solutions to enhance the customer experience and maximize sales.

· Achieve individual and team sales targets and KPIs.

· Process orders and quotations accurately and efficiently.

· Maintain up-to-date knowledge of product offerings, pricing, and promotional campaigns.

· Upsell or cross-sell additional products or services based on customer needs and interests.

Nitelikler


 · Bachelor’s degree in business, Marketing, or a related field (preferred)

· Additional certifications or industry-specific training is a plus

· 3–5 years of experience in business development, customer service, or sales

· Background in the clothing, textile, or fashion accessories industry is highly desirable

· Experience in European markets is a strong advantage Skills & Competencies

· Languages: Fluency in English and Turkish is required; French, German, or Italian are strong advantages

· Strong customer service focus, with a client-first mindset

· Excellent communication skills, both written and verbal, able to engage with diverse audiences and cultures

· Commercial awareness and the ability to evaluate business opportunities from a financial and strategic perspectives

· Team-oriented and collaborative, particularly in cross-border settings

· Strong organizational and time management skills, able to handle multiple tasks and priorities simultaneously

· Proficient in MS Office; ERP/CRM experience is a plus Personal Attributes

· Confident & Professional: Able to represent the company with credibility and polish

· Goal-Oriented: Motivated by meeting and exceeding sales targets and performance outcomes

· Adaptable & Resourceful: Able to adjust to various market conditions, client needs, and cultural settings

· Self-Motivated: Capable of working independently and as part of a team

Please submit your CV and a short cover letter explaining your relevant experience and why this role excites you. We look forward to meeting talented individuals who are passionate about fashion and customer excellence!

Additional Requirements

· For male candidates: Completion of mandatory military service is required. · Workplace policy: This is a green-certified building; therefore, smoking is strictly prohibited on the premises.

What We Offer

· Competitive salary and performance-based incentives

· Permanent full-time position in a global company · Career growth and development within the fashion supply chain

· The opportunity to work with leading brands and international clients · Supportive team culture and professional environment

· Office location: Esenler, Tekstilkent

Başvuru için:meltem.g@chic-textile.com